Frequently Asked Questions

Everything you need to know about your Playboi Carti merch order.

When will my order ship?

Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping can take 2-3 weeks depending on your location.

How do I track my package?

As soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

What is your return policy?

We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging with all tags attached.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I know which size to choose?

Each product page includes a detailed size chart. Our apparel generally follows a standard streetwear fit; if you prefer an oversized look, we recommend sizing up.

Are the products authentic official merchandise?

Yes, all items sold on the Playboi Carti Store are 100% authentic, high-quality official merchandise designed for longevity and comfort.